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ACCESSIBILITY

DIGITAL ACCESSIBILITY IMPORTANT NEW INITIATIVE FOR 2018

As a true community bank, The Citizens Bank is committed to understanding every customers’ individual needs. This helps us more effectively deliver the products and services that help them achieve their financial goals. We want to ensure all of our customers can enjoy banking independently and with ease. That’s why we continually look for ways to make our facilities, services and accommodations more accessible for everyone.

Starting in January 2018, this website is being optimized to conform with the World Wide Web Consortium’s recommendations for web content accessibility guidelines. We are beginning with an audit, remediation and testing in an effort to conform with meeting WCAG 2.0 Level AA Success Criteria. Reaching digital compliance with the Americans with Disabilities Act (ADA) will be an ongoing effort.

If you encounter issues with any page or feature on this website that may present a challenge for site visitors looking to access this website, please submit your feedback through our Contact page.

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