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The Citizens Bank stays on the cutting edge of technology, and nothing cuts down on shopping risks and hassles like Mobile Pay. Now you can stop emptying your wallet looking for your card and turn your favorite device into a high security purchasing tool that’s as low maintenance as touch, tap and pay. Your Citizens Bank Visa® Debit Cards now work with Apple Pay®, Google Pay™ and Samsung Pay™ mobile wallets to make payments easier in your favorite stores that have tap-to-pay scanning abilities. You can pay on your phone without swiping or worrying about your wallet being swiped.


Gone are the days of counting change and writing checks to make payments. Add your compatible Citizens Bank cards to the payment solution compatible with your device, and make purchases at participating locations with just one touch of your device — no need to swipe your card.

Just look for this symbol to use your mobile wallet. View your virtual cards and manage your settings in your smartphone Wallet.

Apple Pay® makes it simple to use your eligible Citizens Bank cards for secure, private purchases. If you have an iPhone®, Apple Watch® or iPad® it’s easy to add your card information and start making purchases—in-app, in-store and on the web. Apple Pay is accepted in grocery stores, boutiques, restaurants, hotels, and many popular retailers and nonprofits across the nation. Just tap your iPhone on the pad wherever Apple Pay is accepted and you can be on your way. You can also use Apple Pay in all kinds of apps — and on participating websites using Safari on your Mac, iPhone, and iPad.

  • To add a card, open the Wallet app and tap the + sign in the upper right hand corner.
  • Choose Credit or Debit card, and then tap continue.
  • Scan your Citizens card, or enter the details manually. Then, verify and complete your card information.
  • With your card added, you simply hold your iPhone near the contactless reader with your finger on Touch ID.
  • On The Apple Watch, double click the side button and hold the Apple Watch up to the contactless reader.

To learn more about set up, click here >
To learn more about Apple Pay, click here >

Android users, use Google Pay® to tap and pay with your phone at more than one million locations across the United States for things like groceries and more. Just unlock your phone, place it near a contactless terminal wherever Google Pay is accepted and you’re all on your way.

  • Open the Google Pay app.
  • At the bottom, tap Payment.
  • At the bottom, tap +, then credit or debit card.
  • Use the camera to capture your card info or enter it manually.
  • If you’re asked to verify your payment method, choose an option from the list.
  • Find and enter the verification code.

To learn more about set up, click here >
To learn more about Google Pay, click here >

Samsung users, now you can enroll in Samsung Pay™ and make purchases just by hovering your mobile device close to the payment terminal. In fact, it works almost anywhere you can swipe your card. From local grocery stores to corner coffee shops to taco trucks, it’s easy to use with compatible Samsung devices.

  • Open Samsung Pay on your phone.
  • Tap Menu in the top left corner, then tap Cards.
  • Tap Add card (blue +card icon), then Add credit / debit card.
  • Follow the instructions to register your card.

To learn more about set up, click here >
To learn more about Samsung Pay, click here >


What is a mobile wallet?

A mobile wallet lets you add your card info to your mobile devices to use in stores, online or in apps without the physical card.

Which mobile wallets can I use with my Citizens Bank Visa® Debit Cards?

You can now add your Citizens cards to these mobile wallets: Apple Pay®, Samsung Pay™ and Google Pay™.

Are mobile payments secure?

Mobile payments give you peace of mind you can’t put a price on. Not only are payments quicker, they are secure. For security, these services replace your actual debit card number with a uniquely generated card number – that’s an added layer of protection. Also, your information no longer needs to be handed over or stored by the merchant to complete a transaction. Your mobile wallet can’t be used for a payment without your authentication. So your information is protected, even if your phone is lost or stolen.

Where can I use it?

Once you have your card loaded in your mobile wallet there are many ways you can use it. You can use your wallet to pay wherever you see the contactless payment symbol by holding your phone up to the symbol on the terminal. When shopping online, some sites let you select a mobile wallet as your payment option at checkout instead of having to enter your card information each time you make a purchase.

Which Citizens Bank cards qualify?

You can add your Citizens Bank Personal, School Stash or Business Elite Visa® Debit Cards to your mobile wallet.

Are mobile wallets easy to use?

You can set up Mobile Pay in minutes. It’s simple to set up—and convenient to use. As soon as you connect your card, you’re set.

Can I store other cards in my mobile wallet?

Yes, since they are a digitized version of physical wallets, almost every valuable card stored in a physical wallet can also be stored in a digital wallet, such as a driver’s license, Social Security card, health insurance cards, your vaccine card, loyalty cards, and even hotel key cards.

How do I get started?

Follow the easy step by step instructions above and get all the advantages of Apple, Samsung and Google Pay!

The Citizens Bank does not charge a fee for the use of any of the supported mobile wallets. If you do not already have a data plan with your wireless service provider, normal data rates will apply. Apple, the Apple logo, iPhone, iPad Apple Watch, and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay is a trademark of Apple Inc. Google and Google Pay are trademarks of Google, Inc. Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Visa is a registered trademark of Visa International Service Association and used under license.


The Citizens Bank

Third Party Site Disclaimer

By accessing the noted link you will be leaving The Citizens Bank's website and entering a website hosted by another party. The Citizens Bank has not approved this as a reliable partner site. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of The Citizens Bank's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of The Citizens Bank.