Advice you can Bank on

PRIVACY STATEMENT AND POLICY

The privacy and confidentiality of our customers’ financial dealings with our bank is the highest priority of The Citizens Bank. Confidentiality is an important consideration in the choice of a bank. The Citizens Bank has adopted the following privacy policy in order to demonstrate our commitment to providing the highest levels of security and privacy of our customers’ personal financial information.

Rev. 01/2012

FACTS

WHAT DOES THE CITIZENS BANK OF PHILADELPHIA DO WITH YOUR PERSONAL INFORMATION? 

 

 


Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

 


What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

 

 


How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Citizens Bank of Philadelphia chooses to share; and whether you can limit this sharing.

 

 

Reasons we can share your personal information

Does The Citizens Bank
of Philadelphia share?

Can you limit this
sharing?

For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes—

to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes—

information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes—

information about your creditworthiness

No

We don’t share

For nonaffiliates to market to you

No

We don’t share

 

 

 

 

Who we are

Who is providing this notice?

The Citizens Bank of Philadelphia

 

 

What we do

How does The Citizens Bank of
Philadelphia protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does The Citizens Bank of
Philadelphia collect my personal information?

  • We collect your personal information, for example, when you
  • Open an account or give us your income information
  • Apply for a loan or use your credit card or debit card Make deposits or withdrawals from your account
  • We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 

 

Definitions

Affiliates

Companies related by common ownership or control. They can be
financial and nonfinancial companies.

  • The Citizens Bank of Philadelphia does not share with our affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be
financial and nonfinancial companies.

  • The Citizens Bank of Philadelphia does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that
together market financial products or services to you.

  • The Citizens Bank of Philadelphia does not jointly market.

 

 

Other important information

To request a copy of The Citizens Bank Privacy Notice to be mailed to you, please call 601.656.4692.

To print this privacy policy, please download the full privacy policy in Adobe Acrobat format (PDF) by clicking here.

 

Questions?

Call (601) 656-4692 or go to www.thecitizensbankphila.com

 

 

 

BACK TO THE CITIZENS BANK X

The Citizens Bank

Third Party Site Disclaimer

By accessing the noted link you will be leaving The Citizens Bank's website and entering a website hosted by another party. The Citizens Bank has not approved this as a reliable partner site. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of The Citizens Bank's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of The Citizens Bank.

DECLINE ACCEPT